Fit With Friends Support

Get help with competitions, activity data, and more.

Competitions

How do I create a competition?

Go to the home screen and tap Create new competition. Give it a name and set the duration (1–30 days). Once created, tap the button on the competition and select Share to generate an invite link you can send to friends.

How do I join a competition?

Ask the competition admin to share the invite link with you. Tapping the link will open Fit with Friends and show a confirmation screen. Confirm to join and you'll appear on the leaderboard immediately.

How does scoring work?

You earn one point for each percent of each activity ring you close. For example: 50% Move + 125% Exercise + 75% Stand = 250 points for that day. The maximum is 600 points per day (100% on all three rings counts as 300; going beyond 100% on any ring earns bonus points up to the cap).

Since points are based on your personal ring goals set in Apple Health, make sure your goals are set to a realistic level so competitions stay fair.

How many competitions can I be in at once?

Free accounts can be in up to 1 active private competition at a time. Upgrading to Fit with Friends Pro raises this limit to 10, and also unlocks access to public community competitions.

Activity Data Troubleshooting

My activity data isn't being counted

First, check that Fit with Friends has permission to read all required Apple Health categories:

Settings › Privacy & Security › Health › Fit with Friends

Make sure all categories are enabled. Then close and re-launch the app.

Data updates while the app is open but not in the background

Enable Background App Refresh for the app:

Settings › Fit with Friends › Background App Refresh

With this enabled, your rings will sync automatically throughout the day without needing to open the app.

Contact

Can't find what you're looking for? Send us an email and we'll get back to you.

Fit With Friends

fitwithfriendsapp@gmail.com